This document of Terms and Conditions is an electronic record in terms of the Information Technology Act of 2000. It is an electronic record that is generated by a computer system and does not need any digital or physical signatures.
Following provisions of Rule 3(1) of Information Technology Rules, 2021, this document is published. It is revised from time to time, which needs the publishing of rules and regulations, privacy policy, and terms for access or usage of the RoyChemist website and mobile application.
- RoyChemist suggests going through terms and conditions properly before making any deal.
- By using the services of RoyChemist, one is supposed to have agreed to all terms of services or sale.
- RoyChemist has all the right to change any policies, rules, and regulations that control purchases. To ensure clarity, read all updated policies from time to time.
- Indian manufacturers produce all medicines or healthcare products offered at RoyChemist, and manufacturers from foreign countries strictly fulfil norms set by the Central Drugs Standard Control Organization (CDSCO) and WHO.
- Customers can also purchase medicines in bulk from our online drugstore. These medications should be used for personal consumption and not reselling purposes. If you fail to obey these norms, then RoyChemist is is not responsible, and being a customer, you have to face outcomes.
- Users cannot buy medications from RoyChemist for more than three months at a given time.
- Without consulting a physician, customers must never buy medicines.
Registration of your account
To access or use our website, you need to create an account by providing information about yourself, as mentioned on the website's sign-up page. The data includes your mobile number, name, gender, and other essential details to place orders via your account.
- Your login ID and password will be created based on the information you provide, which you can use to access your RoyChemist account anytime. All credentials shared by you during registration and RoyChemist login ID & password are considered "Account information."
- You are approved to operate your account solely created at RoyChemist. It is a user's responsibility to maintain the confidentiality of their account information. Also, a user is entirely responsible for all your actions and accounts.
- If there is any unauthorized use or security breach of your account, immediately inform us. Ensure you log out of your account at the end of every session. We have all rights to refuse access to the website, terminate or suspend accounts, and edit or remove any content without giving you any notice.
- We continuously monitor our users' accounts to avoid fraudulent accounts and transactions. However, users with multiple accounts or grabbing referral vouchers illegally will be accountable for legal actions under applicable law.
Eligibility
- All users above 18 should be able to access our website. RoyChemist pharmacy does not cater to any medical needs of people below 18 years of age.
- Companies or organizations should not register themselves on our website through any individuals.
Use of website
- If any customer is seen violating our terms and conditions, then RoyChemist has the right to terminate their access to the website. With prior notice to the customer, our pharmacy can do all this.
- RoyChemist has the right to amend terms and conditions at any time. That is its sole decision.
- You can only use the website for personal use and not commercial usage.
Security policy
RoyChemist makes uses SSL encryption technology to protect customers' personal information before sending it over the Internet. In short, all your transactions done with this online drugstore are 100% secured.
Terms of sale/services
- RoyChemist can fails to process any order at its discretion without liability to the customer.
- Our pharmacy has the right to terminate any offer on the website at any point in time.
- Also, RoyChemist can restricts the number of orders for any product on its website.
- All communication done between you and our pharmacists via the chat window can be accessed by our pharmacy to check the quality of consultation.
- Services offered by RoyChemist must be used along with ongoing treatment from a licensed doctor or physician only. Do not depend merely on our online drugstore to base your medical conditions.
Price and payment
- All prices of medicines mentioned on our online pharmacy are inclusive of taxes, and there are no hidden charges.
- We accept payments through money orders, wire transfers, and cheques.
Shipping
- You must update all your account details on the RoyChemistwebsite to match your shipping address.
- Depending upon location, we deliver medicines within 7-10 business days.
Feedback
We value our relationship with customers. In our online pharmacy, you can always provide your reviews and feedback.
